Ten Reasons to Introduce an ERP Solution in the Workplace

ERP solutions are a core system for many different industries including the apparel, textile, and manufacturing sector and provide enterprises with improved efficiency and productivity.

A high quality ERP (Enterprise Resource Planning) solution is all about connecting people within an organization, effective data collection, integrating data across multiple departments to streamline processes, and more.  ERP software is often a multi-mode application solution and can help professionals in the apparel and manufacturing industry to manage essential parts of the business, including accurate decision making that contributes to critical business initiatives.

If your business is part of the apparel industry and you have yet to implement an ERP solution, chances are you are sacrificing efficiency in many parts of the business in terms of product planning, inventory tracking, supplier interaction, purchasing, order tracking, and most important of all, customer service.  If you are trying to determine whether or not to deploy an ERP solution, here are ten reasons why you should introduce an ERP solution in the workplace:

1. Full ERP Integration

A high quality ERP solution provides powerful tools for integrating many aspects of apparel business processes and unifying the staff that works within your company.  The processes include design, manufacturing, financial, sales, distribution, customer service, and other aspects that define your business.  An ERP solution places all of these processes in one location which is accessed by professionals located anywhere within the organization.  The end result is significantly improved productivity and workflow.

Most ERP solutions are configured as an integrated software suite that provides a robust platform that supports many critical business operations and processes.  Common processes such as CRM (Customer Relationship Management), SCM (Supply Chain Management), human resources, financials, and manufacturing, are integrated into one solution.  All processes relate to one another which means the software is designed to facilitate communications across an entire company.

2. Improved Business Processes

Instead of your data being placed in separate places across your company, an ERP solution enables the data to be fully visible within an organization.  This enables you to easily see key performance metrics (KPIs) and acquire the business intelligence that is necessary for accurate decision making.  It also ensures that all company resources are properly affiliated to support your overall business strategy.

This method is much more efficient than implementing ERP using traditional methods.  This requires a company to endure a process improvement and specific enterprise strategy to ensure that workflows are appropriately supporting the business.  Once the ERP system has been implemented, there is a period of testing and adjustment of business processes to optimize workflow management operations.  Although there is some evaluation involved when deploying an ERP solution, many of the processes are turnkey to facilitate productivity faster and more effectively.

3. Improved Access and Data Accuracy for Financials

Apparel business operations and financials go hand-in-hand and should integrate with one another to provide data accuracy.  The business processes often use the same transactions and the same calculations and numbers.  When you use a professional quality ERP solution, you can stay on top of meaningful data such as Profit and Loss at the end of each business day, as opposed to waiting until the end of the month when it is too late to make changes in business performance.

A well implemented ERP software solution will allow departments to ensure business transactions and other entries are posted correctly to the system right from the beginning of the month.  This allows everyone across the organization to deal with issues as they arise instead of discovering then at the end of the month.  It also allows your business to know where it stands at all times through accurate statistics, accounting and tracking.

4. Automated Processes for Purchasing

Purchase of materials and textiles for manufacturing can become quite complex using a conventional ERP system.  With ERP software, you can customize modules to automatically track all materials being purchased, how much material is in stock, and calculate how the materials are to be distributed.  The processes also include tools for determining product market demand based on purchase history, company data, and economic statistics.

In the apparel industry, ERP solutions also help employees to stay on top of current stock and inventory, current demand for a particular product, amount of raw materials needed for a specific product design and more.  Many of the processes can be automated to generate alerts when stock is getting low and specific items need to be reordered.

5. Improved Supply Chain Efficiency and Lower Operating Costs

A supply chain is a critical business process the apparel industry and was developed out of different enterprise functions in an effort to organize the process and make it more efficient.

When you implement a supply chain within an ERP solution, it provides improved coordination of activities that were once separate across all departments which improves overall efficiency company wide.  By enabling the facilitation of day-to-day operations through improved communication and organized processes, companies can lower operating costs through better planning, removal of activities that do not add value to the bottom line, improved decision making, and enabling staff to improve processes through analysis instead of through guesswork.

This means all departments and processes are coordinated so that everyone is on the same page, so to speak.  Many apparel companies are saving money through supply chain management with ERP solutions.  This is mainly due to the capability of ERP solutions to provide accurate decision making and planning which prevents wasted resources on unnecessary inventory and company processes that do not help to contribute to the bottom line.

6. Improved Inventory Management and Warehousing

Inventory management is an essential part of the supply chain in the apparel industry. Often there are warehouses and distribution centers in different parts of the supply chain.  ERP solutions ensure that inventory management maintains inventories at a minimum while still meeting customer demand.  It also provides a way to monitor supply chain management to ensure the company does not have too much capital invested in inventory where it could be investing the capital in areas that produce a high rate of return.

The early form of inventory management involved departments similar to the modern method of inventory management including planning, warehouse management, material management, sales and distribution, purchasing, and finance. However, these departments were completely separate from one another.  There was very little coordination across departments which resulted in a lot of guesswork and inaccurate decision making.

7. Improved Customer Relationship Management (CRM)

Instead of customer information being distributed across separate departments, a high quality ERP solution will place all customer data in one location.  The modern ERP solutions are sophisticated and collect marketing intelligence data on every customer to help companies personalize customer service.

For example, if you enter a new customer in the CRM area of an ERP software solution, that specific entry is reserved just for the customer and includes all correspondence, purchases, inquiries, upsells, customer interests, and more.  The information is automatically entered upon every contact or sale and can be viewed companywide to allow any department to offer state-of-the-art and personalized customer service.  This alleviates customer frustration when working with your customer service representatives and significantly increases customer retention as well.

8. Improved Fulfillment

Quality ERP solutions have had a significant impact on product fulfillment methods.  Today’s consumer tends to be impatient due to the ability of technology to deliver instant gratification. This has placed more stress on businesses and how they fulfill customer orders.

The process of product fulfillment consists of many different facets which include purchasing, sales and distribution, shipping and handling, order processing, customer relationship management, relationship development with suppliers, and finance.  If these departments do not work together seamlessly to serve the end user which is the customer, the end result is an impatient customer that does not want to wait the standard 7 to 10 business days to receive their product.  Additionally, the customer expects ongoing customer service long after the sale is complete and the product has been shipped.

A professional ERP solution solves this dilemma by communicating with all departments from one location.  It also automates order and distribution processes that expedite shipping once an order has been placed and then follows up to ensure customer satisfaction.

9. Better Communication

Depending upon the size of your apparel enterprise, ERP solutions significantly improve communication, especially if you have corporate branches in different areas of the globe.  Many ERP solutions provide multilingual functionality that perform accurate translation.  This facilitates better communication across departments. For example, if you need to communicate style details, the software will allow the details to be viewed in multiple languages.

ERP solutions also foster improved communications across departments for any organization regardless of size.  The fact that all workers can log into the same solution keeps everyone up to speed on critical business tasks that contribute to daily business productivity.

10: Streamline Office Tasks

An ERP Solution provides a wide selection of tools that automate processes for back office tasks that can be otherwise tedious and time consuming. If you choose a high end ERP solution, there is an endless array of tools for generating reports associated with expenses, customer data, fulfillment, supply chain processes, financial data, apparel inventory, and much more.

The tools that streamline office tasks can be customized to meet specific business needs.  For example, if you want to view specific Key Performance Indicators (KPIs), you can configure the software to extract the specific data you want view and analyze, regardless of department.  If there is specific apparel product metrics you want to view, you can customize the software to extract product specifics.

This saves a lot of time searching for the right data, performing accounting tasks, analyzing processes, staying on top of sales and distribution, and more.  Additionally, an ERP solution is collaborative so you can set permissions for those you want to authorize access to specific information.

The Bottom Line

Quality ERP solutions provide a way to easily integrate all business processes company wide.  It is also important to mention that everyone in the organization must adopt the processes in the ERP software solution.  If everyone fails to agree on the system method and the solution does not provide for customization, this can significantly compromise business processes.

For the above reason, businesses in the apparel industry should choose a reputable provider of ERP solutions.  When you select a quality system, it should match your individual business requirements, provide customization capabilities, and be scalable to allow for business growth.  A reputable provider will also offer around the clock tech support 24/7 and ensure the ERP solution is properly designed with the necessary customizations to standardize specific apparel industry processes while improving efficiency and productivity across your organization.